Q: How long does it take to make and send my order?

A: We dispatch within one month from the day your order was placed. This is due to the handmade process of each unique piece. Once dispatched, you will receive an email with a Royal Mail tracking number. Please read HERE for more information on delivery & returns. 

Q: How do I add customisations?

A: You can add customisations at checkout. Please read HERE for customisation shop rules.

Q: How do I care for my RESINS piece?

A: All RESINS are handmade decorative pieces and should be used as such. Please read HERE for care instructions.

Q: Can my case look exactly like the image?

A: We can make an approximate replica of the product image. However, we always require some room for our creative freedom to make each unique piece. If you have specific requests in mind, we encourage you to fill out the contact form.